Crisis Management Manager Training Course
Course Duration: 3 Day/ 24 Hours
Course Objective:
The aim of crisis management is to be well prepared for crisis, ensure a rapid and adequate response to the crisis, Crisis management is a situation-based
management system that includes clear roles and responsibilities and process related organizational requirements company-wide.
The response shall include action in the following areas: Crisis prevention, crisis assessment, crisis handling and crisis termination.
The crisis management process involves much more than managing the crisis itself –
1. Pre-Crisis: The first part of crisis management is preventing any potential crises. This involves creating a crisis management plan.
2. Crisis Management and Response: The second step in the crisis management process is likely what you consider when you think of crisis management — the
process of dealing with and responding to the different stages of crisis
3. Post-Crisis: When a crisis passes or subsides, your crisis management work is hardly finished. It is imperative that you remain in contact with your employees.
Learning Objectives:
● Understand what a crisis is and means to your company or organization
● Understand the Crisis Management and crisis mind-set it takes to overcome a crisis in record time
● Know what mistakes to avoid at all costs
● Be able to detect the red flags that indicate a crisis on the rise
● Be able to assemble the right crisis team for your organisation.
● Be prepared with the initial three steps to responding to a crisis situation.
Who should Attend?
All employees that are involved in or need to support the crisis management initiative within the organization. Particularly those from domains such as Crisis and Risk Management, Emergency Planning, Business Continuity Management, Corporate Communications, Operations, Facilities, Administration, Physical Security, HR, Audit, Legal and Compliance.
Why should you Attend?
● Help you maintain your great reputation with customers, competitors, and industry leaders during and after a crisis.
● Improve the safety, health, and well-being of everyone who works for and does business with your company.
● Give you peace of mind as an employer and company — you will be ready for any situation that comes your way.
● Increase productivity during and after a crisis. Everyone will know their role and function throughout a crisis so there is less downtime, more action, and quicker resolution.
How Will I Benefit?
● Responsive crisis management
● Proactive crisis management
● Recovery crisis management
● As you identify all crises your business is susceptible to; you may also decide to develop a business continuity plan at this point in time. This will help you identify all potential aspects of these crises on a very detailed level as you work through the rest of your crisis management plan steps.
● It will be beneficial for you to identify all possible types of crisis.
● Determine the impact of each type of crisis on your business.
How To Apply?
To apply for this course by sending an e-mail to trainings@alvinintegrated.com. Course confirmation will be given after receiving the advance payments from the interested participants. To learn more about our cancellation and refund policy, please visit the following link: cancellation-and-refund-policy/
